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Introduction

Welcome to Selflane! Get familiar with our tools.

What We Do

Here at Selflane, we build state-of-the-art software for restaurants to function efficiently and successfully not only for their customer base–but for their overall operation.

We don’t offer restaurants satisfactory services and tools, we offer them tools that will pave the way towards transformation, innovation, and sustainable success. And we don’t hide behind shady prices or small print, we simply offer excellence at an unbeatable price.

Point-of-Sale System

Access Selflane’s POS system through the iOS app (Android coming soon). The app is compatible with all major payment processors including First Data, Heartland, T-SYS, Gravity Payments, and Global Payments.

Restaurant Management

Keep track of everything from employee timecards to online menu edits using your iPad, iPhone, or desktop.

Online Ordering Platform

Set up your restaurant’s online menu through Selflane’s website or app. Receive email notifications and printouts when customers order. And don’t worry about status updates, Selflane notifies customers when their food will be ready.

Manual

This is a manual for selflane

Online Ordering

We have made online sales for restaurants as simple as selling things on eBay. After setting up schedules, menus, etc., customers purchase food via our website or our smartphone Apps from you restaurant just as easy and comfortable as they shop from Amazon or eBay.

How to receive orders

Free download at App Store Selflane POS App

The best way to receive online orders is to use our iPad POS App. It’s free (download at App Store).

When an online order is placed to your restaurant, the iPad POS App would receive a notification. You can let it automatically print out the order if a network-enable EPSON thermal printer has been set up. The printer is as inexpensive as about $200. Meanwhile, you would receive an email about the order.

Our website also allows you manage and receive online orders. For a family kitchen style shop, this could be an option to start with.

How the order is paid

Online orders are paid online. All credit cards are acceptable, including foreign credit cards. We charge no commissioning fee for online orders.

Credit card charge is processed securely by Stripe, a major online payment processing company. A flat credit card processing fee (currently at 3.4% + 30¢ per transaction) would be charged. There is no additional charge on canceling orders, charge back, etc.

How to receive fund

Use a checking account (personal or company), no need of merchant account. Your sales are deposited to your account daily (with 2 business days delay or less). At the end of every year, we would send you a I-1999 tax form for your online sales for free.

Need to cancel and refund customer

It’s all controlled by you. Only you can cancel an order and refund the customer. Customer would receive a confirmation email and receive their refund through credit card.

You can use your existing computers, iPads to set up the online shop. If you need to purchase some of them, we have the following items to recommend.

Hardware

Here is a list of hardwares we recommend

iOS Devices

iOS version iPad iPhone
iOS 10 iPad Pro (12.9’’) iPhone X
iOS 11 iPad Pro (9.7’’) iPhone 8, iPhone 8 Plus
iPad Air 2 iPhone 7, iPhone 7 Plus
iPad Air iPhone 6s, iPhone 6s Plus
iPad (4th generation) iPhone 6, iPhone 6 Plus
iPad mini 4 iPhone SE
iPad mini 3 iPhone 5s, iPhone 5c
iPad mini 2 iPhone 5

Printers

Our system communicates with all EPSON ethernet-enabled thermal printers or impact printers.

EPSON TM-T20 EPSON TM-T20II EPSON TM-T20II-i
EPSON TM-T60
EPSON TM-T70 EPSON TM-T70II EPSON TM-T81II EPSON TM-T70-i
EPSON TM-T82 EPSON TM-T82II EPSON TM-T82II-i
EPSON TM-T83II-i
EPSON TM-T88V EPSON TM-T88VI EPSON TM-T88V-i EPSON TM-T88V-DT
EPSON TM-T90II
EPSON TM-P20
EPSON TM-P60 EPSON TM-P60II
EPSON TM-P80
EPSON TM-U220 series EPSON TM-U220-i
EPSON TM-U330 series
EPSON TM-m10
EPSON TM-m30
EPSON TM-H6000IV-DT

Services

Here is a list of services we recommend to improve the stability of your system.