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Transactions

Transactions shows every card-terminal sale and batch close that ran through your PAX terminals. Use it daily to reconcile what the POS recorded against what your processor deposited.

Card Terminal Transactions

Transactions are grouped per terminal.

FieldDescription
IDPer-terminal transaction number. Resets to 1 after each batch close. A sale and its later tip adjustment share one ID.
TimeWhen the operation was processed.
Last4Last 4 digits of the customer card.
AmountTotal of the transaction, including adjusted tip.
TipAdjusted tip amount.
TypeSale, Adjust, Void, or Return.
Auth Code6-character authorization code from the processor.
Order/CheckThe order number, plus a check number when the order is split.
BatchThe batch number this transaction belongs to. Some processors (such as Heartland) don’t expose a local batch number.
Card terminal transactions list in Back Office

Batch

Batches are the daily groupings your processor uses to settle funds.

FieldDescription
TimeWhen the batch was processed.
MachineName (often serial number) of the credit-card machine that closed the batch.
BatchBatch number.
AmountTotal of all transactions in the batch.

The POS records only batches you close manually. Batches that auto-close at the processor’s nightly cutoff settle the funds normally but don’t appear here.

Close batches manually at end of day so you can cross-check totals against the deposit your processor sends.

Heartland Behavior

Heartland closes batches across all of your machines together. Closing one closes all. When that happens, the POS may show only the partial total from the machine that triggered the close, while the processor has the full total of the combined close.

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