Reopen Order

Paid orders would stay open until one of the following actions are taken.

1. the corresponding server has clocked out.
2. the batch is closed
3. the shift is closed

As long as a batch is not closed, closed orders can be reopened to make changes. Especially for the case that a server needs to readjust tip for some orders.

In POS

Under the Orders tab, click Paid Orders. Each closed order has a reopen button. Click it and now you can redo adjust tip. Make sure you print a new report after all changes.

pos

In Backoffice

Under Sales/Orders, click the recycle button on each order.

backoffice