Third-Party Delivery

Use DoorDash Drive or Uber Direct to deliver first-party orders placed through Selflane or your white-label website. You do not need your own delivery team.

Selflane connects to DoorDash Drive and Uber Direct through First Delivery. These delivery services do not connect your DoorDash Marketplace, Uber Eats, or Grubhub accounts.

Looking for marketplace or AI-platform orders that flow into Selflane POS? Use Third-Party Ordering instead.

Before you connect

Connecting checks these and shows an error if one is missing:

Your business address includes a country, and that country is the US. Courier delivery isn’t available in other countries.
Your business has a valid 10-digit phone number. Couriers call it at pickup.
Your Stripe account is created and verified. See Payment Settings .

When you connect, Selflane sets a minimum balance of at least $100 on your Stripe account. Payouts always leave that amount in the account.

Set up courier delivery

1. Connect on-demand courier delivery

Go to Settings > Profile > Delivery and click Connect on the On-Demand Courier Delivery card.

2. Choose a territory and agree to the terms

In the Connect On-Demand Courier Delivery window, choose your area from Territory. The list only shows territories in your business’s time zone.
Read the DoorDash Drive Terms of Service and the Uber Direct Terms of Service .
Check I agree to the terms above.
Click Yes, Connect My Business.

If the window says no courier territories are available for your time zone, contact Selflane support.

3. Set your courier options

Once connected, the card reads Connected to on-demand courier delivery. Click Copy ID to copy your courier account ID if Selflane support asks for it. Then set:

Enable Delivery — turns courier delivery on or off at checkout. Turning it off keeps your connection.
Minimum Purchase — the smallest order subtotal that can be delivered. Enter a whole-dollar amount from $15 to $50. The default is $15.
Preferred Courier Provider — Best available provider (default), DoorDash Drive, or Uber Direct.
Allow Alcohol Delivery — off by default. See Allow alcohol delivery.

Click Save.

For customer-placed online orders, the courier provider sets the delivery price and the customer pays it at checkout. New courier orders created on the POS use a separate restaurant-paid option. See Courier delivery on the POS for its prepaid-account requirement and fees.

Once courier delivery is connected, the Self Delivery Settings card is hidden. To disconnect courier delivery, contact Selflane support. You can’t disconnect it from the Back Office.

4. Customer Checkout Pages

The customer checkout pages will be displayed with the third-party delivery service.

After Order is Placed

The order will be automatically entered into the Selflane POS system and automatically printed to the printer(s).

Tracking Orders

You can track the orders from the Orders page in the Selflane POS system.

FAQ

What is the cost of delivery?

For an online delivery order, the customer sees the provider delivery fee and driver tip at checkout. For a new courier order created on the POS, your restaurant pays from its prepaid account instead. Review the POS courier guide before quoting a customer a delivery cost.

How is the delivery fee calculated?

The courier provider quotes the delivery fee from the driving distance between your restaurant and the customer’s address.

How do I add a service fee for my staff?

While tips on pickup orders go to your restaurant staff, delivery order tips are directed to the delivery drivers. To ensure your staff still receives compensation for delivery orders, you can add a dedicated delivery service fee through Settings -> Profile -> Service Items . This fee will be retained by your restaurant for staff compensation.

How does Selflane delivery compare to DoorDash marketplace and UberEats?

Selflane delivery offers a key advantage: you maintain direct relationships with your customers while accessing professional delivery services. Unlike traditional marketplaces where you pay high commissions, Selflane lets you utilize their delivery infrastructure (paid for by the customer) without surrendering a percentage of your sales.

For businesses currently using DoorDash or UberEats, we recommend enabling Selflane delivery alongside these services. This allows you to compare revenue and costs across channels to make informed decisions about your delivery strategy.

Can I offer delivery promotions to attract more customers?

Yes. Add Tiered Delivery Discounts to take money off the delivery fee once an order passes a threshold. The customer pays the courier’s price minus the discount. The discount comes off your payout, because Selflane still pays the courier the full quote.

Courier delivery on the POS — create restaurant-paid courier orders or convert eligible online Pick Up orders.
Third-Party Ordering — receive marketplace orders in the POS.