Adjust Tip

Enter the customer’s tip after a card payment, or review adjustable tips before the shift ends.

Adjust during checkout

1. Tap the pen icon beside the payment. On the newer payment screen, touch and hold the payment row and choose Adjust Tip.
2. Enter the tip amount and tap Adjust Tip.
3. Tap the receipt printer icon if the customer needs a receipt with the tip.

Adjust at the end of a shift

Sign in on the iPad first. The $ button appears only while a staff member is signed in.

1. Open Orders and tap the $ button in the bottom bar to open the Tip Editor.
2. Choose Adjustable to see payments that can still be changed.
3. Tap the order, enter the tip amount, and tap Adjust Tip.

Choose Adjusted to review completed adjustments, or All to see every open order with a card payment. The list shows only your own orders. Tap Show All to include other staff members’ orders.

What if a tip cannot be adjusted?

Check whether the order is closed or its payment batch has closed. See Reopen Order for eligible closed orders.

Related links

• Reopen Order
• Server reports
• Close a batch