POS User Manual

Everything you need to run the Selflane POS during a shift, plus the setup pages your manager touches once and rarely revisits.

Order workflow

The core staff loop, from creating an order to closing it out.

• Make Order — start a new order (Dine In, Pick Up, Delivery, Drive-Thru)
• Add Item — add or repeat items on an existing order
• Void Item, Cancel Order — remove items or kill an order
• Discounts, Tax Exempt — adjust pricing
• Split & Merge — split checks or combine tables
• Pay Order — take payment
• Adjust Tip, Reopen Order, Void Payment — fix mistakes after payment
• Returns — refund a closed batch
• Redeem eGift Card, Chat

Display Hub

Secondary screens that connect to the POS over the local network.

• Kitchen Display (KDS), Kitchen-Prep, Customer-Facing, Loyalty, and Drive-Thru displays.

Setup and reports

What managers configure once, and what they print at end of day.

• Settings — device-specific iPad options
• Payment Settings — pair PAX terminals and Stripe readers
• Printers — assign receipt and kitchen printers
• Clock In/Clock Out — staff time tracking
• Close Batch, Server Reports, Overall Reports

Front-of-house

• Seating, Waitlist, Reservation
• Member — look up loyalty members
• Event Ticketing — sell tickets for special events

New here?

If this is your first day with the Selflane POS, start with Hardware and Make Order. Managers should also read Settings and Payment Settings before opening for service.