What’s Next
You’re live. Online orders are flowing, the POS is configured, and your menu is up. Now turn the keys over to your staff and learn the rest of the platform.
Train your staff
The fastest way to train staff is to let them work the POS during a slow shift with a manager nearby. Hand them these pages first:
- Make Order — how to start every order (Dine In, Pick Up, Delivery, Drive-Thru).
- Pay Order — how to take payment, including split checks and tip adjustment.
- Clock In/Clock Out — staff time tracking.
- Void Item, Cancel Order, Void Payment — fixing mistakes.
For an at-a-glance reference, the POS User Manual index groups every staff-facing page by Order workflow / Display Hub / Setup & reports / Front-of-house.
Day-2 reference for managers
Once you’re past the first week, these are the pages managers reference most:
- Close Batch — end-of-day reconciliation with your bank deposit.
- Server Reports and Overall Reports — print at end of shift.
- Settings — device-specific iPad options.
- Discounts and Member Program — back-office configuration.
Troubleshooting
When something stops working, start here:
- Network — most issues are network issues.
- Printer, PAX Terminal, Stripe Reader — device-specific recovery steps.
- Online Printing — if online orders aren’t printing.
- Corrupted Data — the rare “the app crashes when I open the business” panic button.
Going further
Selflane has more than just POS and online ordering:
- Back Office — full reporting, marketing, employee management.
- Merchant Services — Stripe terminal, tap-to-pay, online payments.
- Online Shop — non-restaurant sales (gift cards, merchandise).
- Selflane Products — the full product list.
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