Add more services

Your core setup is live. Add services that help you sell and deliver more, then use these guides to train staff and manage daily service.

Add services

• Third-Party Delivery — use DoorDash Drive or Uber Direct drivers for orders placed through Selflane.
• Third-Party Ordering — send marketplace and AI-platform orders directly to Selflane POS.
• Custom domain — create a branded web address for your white-label ordering site.

Train your staff

The fastest way to train staff is to let them work the POS during a slow shift with a manager nearby. Hand them these pages first:

• Make Order — how to start every order (Dine In, Pick Up, Delivery, Drive-Thru).
• Pay Order — how to take payment, including split checks and tip adjustment.
• Clock In/Clock Out — staff time tracking.
• Void Item, Cancel Order, Void Payment — fixing mistakes.

For an at-a-glance reference, the POS User Manual index groups every staff-facing page by Order workflow / Display Hub / Setup & reports / Front-of-house.

Day-2 reference for managers

Once you’re past the first week, these are the pages managers reference most:

• Close Batch — end-of-day reconciliation with your bank deposit.
• Server Reports and Overall Reports — print at end of shift.
• Settings — device-specific iPad options.
• Discounts and Member Program — back-office configuration.

Troubleshooting

When something stops working, start here:

• Network — most issues are network issues.
• Printer, PAX Terminal, Stripe Reader — device-specific recovery steps.
• Online Printing — if online orders aren’t printing.
• Corrupted Data — the rare “the app crashes when I open the business” panic button.

Going further

Selflane has more than just POS and online ordering:

• Back Office — full reporting, marketing, employee management.
• Merchant Services — Stripe terminal, tap-to-pay, online payments.
• Online Shop — non-restaurant sales (gift cards, merchandise).
• Selflane Products  — the full product list.