Chat
Reply to customer questions about online orders from the POS. Open More > Guest Chats to find their conversations.
Reply to a customer
- Tap
More>Guest Chats. - Open the customer’s conversation.
- Type your reply in the
Replyfield and tapSendon the keyboard.
The customer receives the message in their Selflane account and can reply from their phone.
Check for messages
A badge on More and on Guest Chats shows the number of open chats. Open Guest Chats to review them during the shift.
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