Matrix Modifiers

Matrix modifiers give staff a fast grid of add-ons on the POS without building a modifier for every dish. Staff pair a prefix, such as Extra, with an item, such as Bacon, to send “Extra Bacon” to the kitchen. Set them up at the bottom of Menu > Modifiers in the Back Office .

Matrix modifiers are for staff only. Online guests don’t see them.

How the price works

Each pick costs the prefix’s Factor times the item’s Price. For example, with Bacon at $2.00:

• Add with a factor of 1 charges $2.00.
• Extra with a factor of 2 charges $4.00.
• No with a factor of 0 is free.

One price per item covers every prefix, so you don’t need separate modifiers for each amount.

The kitchen ticket shows the prefix and item together, such as “Extra Bacon.” When either one has a Kitchen Name, the ticket uses the kitchen names.

Matrix modifier changes reach the POS when you publish the menu.

Set up prefixes

Prefixes are the actions staff pick first, such as No, Add, Light, or Extra. The card shows each prefix with its kitchen name and factor, such as ×2.

1. In the Prefixes section, click Edit.
2. Click + Prefix to add a row, and fill in its fields.
3. Drag rows to reorder them. Click the trash icon to remove one.
4. Click Save.

Each prefix has:

• Name — the label staff see. Required.
• Kitchen Name — an optional shorter label for kitchen tickets.
• Factor — multiplies the item’s price. It can be 0 or more, with decimals such as 0.5. New prefixes start at 1.

You can also drag prefixes on the card to swap their order. The change saves right away.

Set up suffix groups

Suffix groups hold the items staff pair with a prefix, grouped by type, such as Protein, Sauce, or Toppings.

1. In the Suffix Groups section, click Add.
2. Enter a Title for the group.
3. Type item names separated by commas, such as Bacon, Avocado, Egg, then press Enter. Names already in the group are skipped. You can also click + Suffix to add an empty row.
4. Fill in each item’s fields.
5. Drag rows to reorder them, or click the sort icon to sort them A–Z.
6. Click Save.

Each item has:

• Name — the label staff see. Required.
• Kitchen Name — an optional shorter label for kitchen tickets.
• Price — the base price before the prefix’s factor. It can’t be negative.

Every row needs a name. A new group opens with one empty row, so delete it or click the sort icon, which removes empty rows, before you save. Repeated names are removed when you save.

On the card, each group lists its items with their kitchen names and prices. Click the pencil icon to edit a group, or the trash icon to delete it after you confirm. Drag groups to swap their order. The change saves right away.

Choose where matrix modifiers appear

Matrix modifiers are offered on every dish unless you exclude it. Use the Visibility section to keep them off dishes where they don’t fit, such as drinks or desserts.

• Exclude courses — select courses whose dishes don’t offer matrix modifiers.
• Exclude dishes — click + add dishes and select individual dishes.

Click Save to apply. The Save and Reset buttons appear once you change something.

Tips

• Keep names short so staff can scan the grid quickly.
• Use Kitchen Name only when the kitchen uses different wording than the POS.
• After changing prices or factors, ring up a few common combinations on the POS.

Related links

• Modifiers — build modifier groups for guests and staff.
• Manage your menu — publish menu changes to the POS.