Combo

A combo sells a set of dishes together at a bundle price, such as a burger meal or a second taco at half price. Open Menu > Combo in the Back Office  to build them.

How a combo works

A combo has two or more groups. Each group is one pick, such as Main, Side, or Drink, with a list of dishes to choose from and a pricing rule. The combo price is the sum of the picked dishes after each group’s rule.

On the POS

When you have at least one combo, the POS menu on the iPad shows a Combo tab. Staff tap a combo, pick one dish from every group, and add it to the order. On the iPad, a combo can’t be added until each group has a pick. See Sell a Combo for the staff steps.

If a dish in the order is in the first group of a combo, its cart line shows a Combo button. Tap it to turn that dish into a combo.

Modifiers on a picked dish add their price on top of the combo price. On receipts and kitchen tickets, the combo name prints once above its dishes.

Picking a dish that can’t be sold right now, such as one marked Run out (86'd) or at its daily limit, asks for manager approval. In Selflane POS 7.8.3 or later, so does adding a combo marked Out of Stock.

Online

Combos appear first in your online menu, under Combo, with their photo, name, description, and a starting price: the total of the cheapest dish in each group, before modifiers. No price shows when that total is $0. Online, a group leaves out dishes that guests couldn’t order on their own, such as dishes that are Run out (86'd) or hidden online.

Combos aren’t sent to Third-Party Ordering platforms.

When changes reach the POS

Online menus show combo changes right away. On the POS, a combo change, including switching it Out of Stock, shows up after you publish your menu or after staff reopen the business on the iPad. If the menu screen is already open, staff may need to leave it and come back. Combo changes count toward the unpublished changes in the publish bar.

Read the combo list

Each combo shows as a card:

• The name, with a pencil icon to edit and a trash icon to delete.
• The description, cut off after three lines.
• The combo photo, or an empty image box. Click it to add or change the photo.
• One blue bar per group, with the group name on the left and its pricing rule on the right, such as No change, Fixed $8, 50% off, $2 off, or Custom price. A group with no name shows as Group 1, Group 2, and so on.
• The group’s dishes under each bar. In a Custom price group, each dish shows its combo price.

A card turns red when the combo is marked Out of Stock.

Drag a card onto another to change the combo order. Dragging up places it before the card you drop on. Dragging down places it after.

Create a combo

1. Click Add.
2. Enter a Name. Add a Description if you want one.
3. Leave the combo In Stock, or switch it to Out of Stock if it isn’t ready to sell.
4. Set up the first group:
   • Enter a Group Name, such as Main.
   • Choose a Pricing Type. See Choose a pricing type.
   • Under Applicable Dishes, click + add dishes and check the dishes guests can pick.
5. Click Add Group and set up the next group. A combo needs at least two groups.
6. Click Save.

To remove a group, click its trash icon. To add a photo, click the image box on the combo card after you save.

Combo fields

• Name (required) — shown to staff and guests.
• Description — optional, up to 300 characters. Shown on your online menu. In Selflane POS 7.8.3 or later, it also shows under the combo’s name in the POS combo editor.
• In Stock / Out of Stock — switch to Out of Stock when you can’t sell the combo for now. Online, the combo is hidden. On the POS, it stays on the Combo tab, grayed out with an 86'ed badge. In Selflane POS 7.8.3 or later, staff need a manager’s approval to add it. Earlier versions let staff add it without approval. See Out of Stock combos.

Group fields

• Group Name — optional, up to 30 characters. Without a name, the group shows as Group 1, Group 2, and so on here and in Selflane POS 7.9.1 or later. Earlier POS versions count from 0, as Group 0, Group 1, and so on.
• Pricing Type — how each dish picked from this group is priced.
• Applicable Dishes — the dishes guests can choose from. Each group needs at least one.

Pick dishes for a group

+ add dishes opens the Dish Selector, with one box per course and a No Course box for dishes outside any course. Check a dish to add it. Use the double-check icon to select every dish in a course, and the trash icon to clear the course.

Open-price dishes are grayed out and can’t be added to a combo.

The selected dishes show under Applicable Dishes, grouped by course with a count. Click the x on a dish to remove it.

Choose a pricing type

Each group has its own rule:

A discount never takes a dish below $0. Percentages round to the cent.

Online, Percentage Discount and Amount Discount apply to the dish’s online price, including any online upcharge. Fixed Price and Custom Price replace it.

Set custom prices

1. Choose Custom Price as the Pricing Type.
2. Add the group’s dishes first.
3. Click Edit Prices. Each dish shows its current combo price, which starts at its regular price.
4. Change the prices you want. Enter 0 to make a dish free in the combo, or clear a field to set that dish back to its regular price. Click Save.
5. Click Save on the combo.

Only prices that differ from the regular price are stored. A dish left at its regular price follows the dish if you change its price later. A dish you add to the group later uses its regular price until you give it a different one in Edit Prices.

Edit, add a photo, or delete a combo

• Edit — click the pencil icon, make changes, and click Save.
• Photo — click the image box on the card. Upload an image, crop it, and save. To remove the photo, open the same dialog and delete it.
• Delete — click the trash icon and confirm. This can’t be undone.

Examples

Tips

• Keep each group to a short, clear list so cashiers can ring up the combo quickly.
• Name every group. Drink is easier to read on the POS than a numbered group.
• Mark a combo Out of Stock when you stop it for a while, instead of deleting and rebuilding it.