Controls & Filtering

Use the bottom bar to keep the kitchen board focused on the orders you need now. On a smaller screen, swipe the bar sideways to see all its controls.

See active or finished tickets

Tap Active for tickets with dishes still to cook. Tap Cooked for finished tickets. The display starts on Active each time you enter it.

On Active, turn on Cooked Items to keep dishes already cooked on their ticket. They show faded, with the ↺ button to undo them. With it off, a cooked dish leaves the Active board right away. It starts off each time you enter the display, and it is hidden on Cooked.

To show orders from certain places, tap In-store, Selflane, or 3rd Party on the bottom bar. Tap a selected source again to turn it off. If none is selected, all sources appear.

Your manager can also limit tickets by station, order type, or kitchen print target in Settings.

Turn the arrival sound on or off

The speaker button is the first control on the bottom bar. Tap it, then choose Mute, Low, Medium, or High. The display plays the sound once so you can judge the level.

Sound is off until someone turns it on. It plays when a new order or added items reach this board. It plays only while the display is on screen, and it does not need notification permission. Pick the tone (Chime, Bell, or Beep) in Settings.

Find new tickets off screen

When new tickets arrive where you can’t see them, a blue badge such as 2 NEW appears with an arrow. The arrow points left or right, or up or down in vertical layout. Tap the badge to scroll to the nearest new ticket.

Clear old tickets from this screen

Use Clear... to hide older tickets from this display’s Active board. Tickets due later stay visible. This does not delete orders or remove them from other displays.

Tap Clear... on the bottom bar.
Tap Clear beside one source, or tap Clear All for every source.
Tap Done.

New orders still appear. A cleared ticket can reappear if new dishes are added to it.

To bring those tickets back, open Clear... and tap Reset beside a source or Reset All.

If you moved a ticket by hand, tap Reset Sort to put tickets back in their usual order. This does not bring back tickets hidden with Clear....

Know when the board needs attention

Most new orders appear on their own. If the board looks out of date, tap the Refresh icon in the header and check your internet connection. The display also checks for orders automatically.

Look for these messages on the bottom bar:

What you see	What to do
`Can't reach the server` or `Server error`	The orders on screen may be old. Check the connection, then tap Refresh.
`Notifications Off`	Tap the message to turn notifications on or open device Settings.
`No Push Support`	This device cannot get push notifications. When its live connection is down, it checks for orders every 15 seconds.

The bottom-right corner shows when the board last loaded, such as Last refresh: just now or Last refresh: 3 min ago. After an hour it shows a time instead. If it shows more than a few minutes, the board may be out of date.

With normal updates, the display also checks every 60 seconds. After you tap a ticket, it waits at least 15 seconds before the next automatic check so the board does not move under your hands.

Other labels on the bar tell you which settings are in effect:

Priority Time means some order types move ahead in the queue.
Order Warning means behind-schedule warnings are on.
Order Types lists the types of orders this display shows.

These labels are not buttons.

Use the header buttons

Refresh icon: Get the latest orders now.
Settings icon: Change this display’s layout and filters.
Hub icon: Switch this device between Kitchen Display and Prep Display. The device remembers the display you pick and opens it on every launch.
Exit icon: Return to the business picker after confirming.

Order Grid — mark dishes ready, undo a dish, or move a ticket.
Settings — choose stations, print targets, and layout.
Troubleshooting — find missing or stale orders.