Settings

Set up the display so staff can read and act on the right tickets. Tap the gear icon to open the settings panel. Settings are saved per device.

Language and sound

Choose Language to use English, Spanish, Simplified Chinese, or Japanese. Menu items and notes keep their original text.

Choose Sound to select Chime, Bell, or Beep for arrivals. Use the speaker button on the bottom bar to mute or adjust volume. Sound is shared by the Kitchen Display and the Prep Display.

Display preferences

Layout

Switch between Vertical and Horizontal layout modes using the toggle at the top of the section. See Order Grid for how each mode scrolls.

Font scale

Adjust the text size across all order cards from 1.0 to 1.3 (in 0.1 steps). Increase the font scale for better readability at a distance.

Columns (vertical layout)

Set the number of columns in the order grid from 1 to 6. Fewer columns means larger cards; more columns fits more orders on screen.

Rows (horizontal layout)

Stack up to 2 rows of order cards in horizontal mode.

Row gap (vertical layout)

Adjust the spacing between rows from 6 to 24 pixels. Hidden when using horizontal layout with a single row.

Cell width (horizontal layout)

Set the width of each order card from 200 to 500 pixels. Only available in horizontal layout mode.

Header colors

Customize the color of order card headers by order type:

Select an order type tab: Dine In, Pick Up, Delivery, Drive Thru, Curbside, or QR Code
Choose from 10 color presets
Use the Reset button to restore default colors

Default colors:

Dine In — purple
Pick Up — teal
Delivery — green
Drive-Thru — orange
Curbside — blue
QR Code — deep purple

Item names

Choose how dishes and choices are named on this display: Menu name, Kitchen name, or Both. Both shows the menu name with the kitchen name in parentheses. Use it so cooks read a second language while expo stays in English. The Kitchen Display and the Prep Display each keep their own choice.

Set kitchen names on each dish and modifier choice in the Back Office menu. An item with no kitchen name shows its menu name.

Held and added items

Held items: choose Hide to omit held items until the hold ends. This does not delay printing.
Added items: choose Same ticket to keep additions on the original ticket, or New ticket to give them their own queue position.

Order warning and priority time

Set Order warning to show yellow and red warnings once a ticket is past its ticket time. Choose Yellow after, Red after, and whether to animate the warning.

Acknowledging a warning affects this device.

Priority time moves orders earlier in the queue by the minutes you choose. It does not change ticket times or warning thresholds.

It is offered for Pick Up, Curbside, and Delivery, where the customer is on the way. Dine In, Drive-Thru, and QR Code orders are not offered.
Delivery starts at 20 minutes, because a delivery’s time is when the food should reach the customer. Include the drive. Reset brings back 20 for Delivery and 0 for the others.
One priority time applies to the whole device. The Kitchen Display and the Prep Display share it, so cooks and packers agree on which order is next. Most other settings are kept per display.

Prep list panel

Turn Prep list on to show the list beside the kitchen tickets. Choose its left or right position, width, and sorting by Quantity or A–Z.

This panel is part of the kitchen screen. Use the separate Prep Display for packing orders.

Loading range

Control how far back and forward in time orders are loaded:

Hours before — load orders from 2 to 12 hours ago (default: 2)
Hours after — load future orders from 20 minutes to 48 hours ahead (default: 2 hours)

Increase the range if you need to see older orders or plan ahead for future orders. Keep it narrow during busy periods to reduce clutter.

Order source filters

Order stations

Select which POS station numbers to display orders from. Choose from stations 1 through 10 using the chip selectors. Leave empty to show orders from all stations.

Order types

Choose Order types to filter Dine In, Pick Up, Delivery, Drive-Thru, Curbside, or QR Code orders. Leave the selection empty to show all types.

Print targets

Filter orders by kitchen print target. Available targets depend on your POS configuration:

Kitchen (primary kitchen printer)
Kitchen 2, Kitchen 3, Kitchen 4 (names come from your POS config)
Bar
Label

Leave empty to show orders for all print targets.

Other ticket items

When you filter by print target, turn on Show other ticket items to see what other stations owe on the same ticket. These rows are read-only and do not count toward your station’s completion.

Set Rows shown from 1 to 20 to limit this extra context.

Device info

The bottom of the settings panel shows:

Device ID — unique identifier for this device, useful for support
FCM Token — push notification token
OTA Update — last update time and ID. See Install an app update.
Changelog — tap to view recent app changes