Stripe Payment Settings

Use Stripe Payment Settings to connect your payment account and keep its payout details current.

Connect Stripe

In Back Office, open Owner's Portal > Payments > Stripe > Settings.
In the Stripe Account card, select the setup action.
Complete the Stripe form with your business, owner, and bank-account details.
Return to Back Office and confirm that both charges and payouts show as enabled.

You need an active Stripe account before you can accept online payments or receive Stripe payouts. See Stripe Account for the full onboarding guide.

Keep account details current

Use the Stripe Account card to review or update:

business email and legal account information;
the payment description your customers see on card statements;
the payout description your business sees on bank deposits;
people and verification requirements; and
bank accounts for Stripe payouts.

Update the website on your Stripe account

In the Stripe Account card, edit Website to set the address shown on your connected Stripe account. Enter an http:// or https:// address.

Select Sync my ordering page to replace a custom address with your ordering page. That’s your Selflane website once it’s live and takes orders, otherwise your selflane.com page. The dialog shows the address it will use. A custom address stays only until your business URL or Selflane website settings change. Selflane then syncs your ordering page address to Stripe.

Complete any outstanding Stripe requirements before taking payments. If you change business ownership, create a new account only after confirming the change with your payment-contact process; the new account requires business and bank details again.

Set up terminal locations

Use the Locations card to add the location where you register Stripe readers. A location is required for Stripe Terminal and Tap to Pay setup.

For reader setup on the POS, see Stripe Terminal or Tap to Pay.

Check a reader’s status

Each location lists its readers with the reader type, serial number, and status. A reader shows Online or Offline. A reader that reports no status, such as a Tap to Pay device, shows Status n/a. That’s normal and doesn’t mean the device is offline. Statuses load when you open the page, so reload it to see the latest.

Click a reader to open its details. Along with the label, serial number, and status, the details show:

Last seen: how long ago the reader last checked in with Stripe. The row is hidden when Stripe hasn’t reported a time.
Latest action: the type of the reader’s most recent action, and whether it’s In progress, Succeeded, or Failed. When an action fails, Stripe’s reason appears below it if Stripe gives one. The row is hidden when the reader has no recent action.

Set Stripe auto capture

Turn on Enable auto capture to capture authorized Stripe payments automatically. Choose the capture time that matches your closing schedule, then save the setting.

Download tax files

The Tax Files card lists available Stripe tax forms. Download a form when it appears, then give it to your tax preparer with your other payment records.