Requests

Use Requests in Back Office to review inquiries submitted through your website’s contact, hiring, catering, and private-event forms.

Review an inquiry

1. Select a request type, or keep All selected to see every inquiry.
2. Select a row to open its details.
3. Review the customer’s contact details and the information they submitted.

The list shows the request type, customer name, email address, and date received. Use the page controls at the bottom to view more than 50 requests.

Understand request details

Each request includes the customer’s name, email address, and phone number when provided. The remaining fields depend on the form they completed.

• Contact requests include the customer’s message.
• Hiring requests include a comment and, when attached, a downloadable resume.
• Catering requests can include the event date and time, guest count, location, and questions or details.
• Private Event requests can include the event type, start date, hours, guest count, and comment.

Requests are records of form submissions. Reply to the customer through the contact details they provided.

Related links

• Site settings — update the content and visibility of your public form pages.
• Hours — keep the public hours on your website current.