Billing Invoices

The Billing tab lists every bill for a year, so you can check what was charged, download a PDF, or pay a bill that’s still open. Open it in Plan & Billing > Billing in the Back Office .

Select a year at the top. It applies to all three cards on the tab:

Monthly Bills — your monthly Selflane subscription bills.
Hardware & Service Bills — hardware orders and one-time service charges.
Vendor Invoices — invoices sent to your business through Selflane Invoicing.

Monthly Bills

Each row shows the Month and Amount. Unpaid bills also have a Pay button. Select PDF to download a bill.

Select a row to open the bill. It shows your business name and the month, each charge, then Subtotal, Tax, and Total. A paid bill also shows the amount, how it was paid, and the date it was posted.

Hardware and Service Bills

Each row shows the Date and Amount. Unpaid bills also have a Pay button. Select PDF to download a bill.

Select a row to open the bill. It lists each Item with its Price and Quantity, then the totals and payment.

Pay a bill

Both monthly bills and hardware and service bills have the same pay options. Bills that are already paid have no Pay button.

Select Pay on the bill. The dialog shows the bill and its total.
Choose how to pay:
- Pay with Account Balance — pays from your Selflane Stripe account balance. This works only if your business has a Stripe account with Selflane.
- Pay with Credit Card — charges the card under Payment Method.
Wait for Payment is successful. The bill then shows as paid.

If your business has a Stripe account, the dialog also shows Account Balances: the funds not yet paid out to you, by currency.

Cover a negative balance

Refunds and disputes can push your Stripe balance below zero. A negative balance shows in red in the pay dialog. While it’s negative, you can’t send new invoices to your own customers through Selflane Invoicing. Bills from Selflane aren’t affected.

Select Pay negative balance.
If no billing card is on file, add one first. You’ll see the amount before anything is charged.
Review the amount. It covers the negative balance plus a card fee, charged to your billing card.
Select Pay and the amount to confirm.

Only the business owner sees Pay negative balance. If the balance is no longer negative when the dialog opens, it shows Your balance is no longer negative.

Vendor Invoices

Vendor Invoices lists invoices sent to you through Selflane Invoicing, by Selflane, another business, or a Selflane partner. Drafts aren’t shown. Each row shows the Subject, Customer, Date, Due date, Total, and Status.

Select a row to view the invoice. If it’s open and has a balance due, a Pay button appears at the top.

Pay a vendor invoice

Paying a vendor invoice pays its whole remaining balance. There’s no amount to enter.

Open the invoice and select Pay. The dialog shows the Amount due.
Under Funding source, choose one:
- Card on file — your default billing card. If none is saved, add one under Payment Method.
- Account balance — your Stripe account balance. Only invoices from Selflane can be paid this way. The option shows your available and pending funds, and turns off if together they don’t cover the amount due.
Select Pay and the amount, then confirm with Yes, pay and the amount. The payment can’t be undone from here.

If the balance covers the invoice only with pending funds, your payouts pause until those sales settle.

If a payment fails

Payment failed. — nothing was charged. Fix the card or choose another source, then try again.
This attempt was not processed. — another payment attempt is in progress. Refresh the invoice in a moment to see its latest payments.
Payment status unknown. — money may have moved. Retry today with the same source. Selflane matches the retry to the first attempt, so you aren’t charged twice. Don’t change your default card before you retry; a new card is charged again.

Plan & Billing — how billing and automatic payment work.
Plan — manage your plan, add-ons, and billing card.