Third-Party Ordering with StreamOrder
Use StreamOrder to publish your menu to supported marketplaces and AI ordering platforms, then receive their orders in Selflane POS. This keeps third-party orders with your other orders and kitchen workflow.
Know what StreamOrder does
Third-Party Ordering covers orders customers place through marketplaces or AI ordering platforms, such as DoorDash Marketplace, Uber Eats, or Grubhub. StreamOrder sends your catalog to those platforms and imports their orders into Selflane POS.
Third-Party Ordering does not determine delivery fulfillment. Each marketplace or AI ordering platform uses its own delivery model. StreamOrder syncs your menu and routes orders to Selflane POS; it does not provide a courier for first-party orders placed through Selflane.
Connect your marketplaces
- In the Back Office , open
Menu. - Scroll to
Third-Party Orders. - Select
Set Up Third-Party Orders. - Complete the setup in the StreamOrder dashboard that opens.
When the connection is complete, the panel shows Connected, your store name or ID, and the connection date.
Prepare and publish your menu
Choose which menus, courses, and dishes are available to third-party orders. A course must belong to a published menu for its dishes to be available on marketplaces.
After changing your menu or third-party availability, select Sync Now in Third-Party Orders. Marketplaces usually receive the updated catalog within a few minutes.
Use Match to online status when you want marketplace availability to match your Selflane online availability. This updates the marketplace setting for every menu, course, and dish, then requests a catalog sync. It does not change your online availability.
Review menu findings
Third-Party Orders shows when StreamOrder last synced your catalog and when marketplaces last pulled it. It also flags menu details that need attention, including:
- Courses that are not on a published menu.
- Time-restricted menus that overlap an all-day menu. Marketplaces show a menu switcher during overlapping hours.
- Modifier pricing or option rules that marketplaces cannot represent. StreamOrder simplifies those options.
Fix the menu setting, then select Sync Now again.
Use Third-Party Delivery for Selflane orders
Use Third-Party Delivery when you need a courier for a first-party order a customer places through Selflane or your white-label website. That is separate from third-party orders imported through StreamOrder.
Related links
- Manage your menu — set menu schedules and control third-party availability for menus, courses, and dishes.
- Third-Party Delivery — configure partner delivery for first-party orders.