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Back OfficeSettingsGoogle Business ProfilePerformance

Review your Google performance

See how customers find and contact your restaurant through Google Search and Maps. First connect your Google Business Profile and select your listing.

Choose a period

  1. In the Back Office , open Settings → Profile → Settings.
  2. In the Google Business Profile card, click View performance beside Google performance.
  3. Choose Last 7 days, Last 28 days, or Last 90 days. These periods end yesterday.
  4. For another period, choose Custom and enter From and To dates.
  5. Check the totals and By day table.

The screen shows Search and Maps views, calls, direction requests, website clicks, menu clicks, and bookings reported by Google.

Net sales comes from Selflane by business day. It is not a measure of sales caused by Google visits. Longer date ranges can show Google figures without net sales.

Check freshness before comparing results

Selflane copies daily figures from Google once a day. Check Google data through and last copied before comparing periods.

After connecting a listing, the first copy happens overnight. Check back tomorrow if no figures have been copied yet.

Google fills in recent days over the following days. A recent zero does not necessarily mean there was no activity. Missing days are marked as not reported.

Review search terms

  1. Click View search terms.
  2. Choose a Month.
  3. Review each Search term and its Times shown.

Search terms are read from Google when you open them. The current month is partial, and some counts appear as under a threshold.

What if figures are unavailable?

Check whether the connected Google account still manages the listing and whether Google has verified it. Reconnect when the card asks you to sign in again.

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