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Close early on Google

Closing early or not opening today? Post it to Google so customers don’t show up to a locked door. Google Search and Maps then show “Closed” or “Closes soon” for today only.

You need an owner or manager login, and your restaurant’s Google Business Profile must already be connected.

Steps

  1. In the Back Office , open Settings → Profile → Settings.
  2. In the Google Business Profile card, find Google listing and click View and edit.
  3. Click Edit next to Special hours.
  4. Click Add a date and pick today.
  5. To close early, clear Closed all day to show the time fields. Enter today’s opening time and your new closing time. If you’re not opening at all, leave Closed all day checked.
  6. Click Check with Google.
  7. Click Publish to Google.

Done. Tomorrow, Google goes back to your regular hours.

Changing hours in the Back Office or on the POS does not update Google. Only Publish to Google does.

What if…

  • You don’t see the Google Business Profile card. Your login isn’t an owner or manager. Ask an owner or manager to post it.
  • The card says “Connect Google”. The listing isn’t connected yet. Ask the owner to connect it.
  • The card says “Google needs you to sign in again.” Click Reconnect Google, sign in, and start again from step 2.
  • You see “Google didn’t respond.” Wait a minute and click Publish to Google again. It won’t apply twice.
  • You picked the wrong time. Click Edit next to Special hours, fix the time or click Remove, then check and publish again.
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