Sign in and choose a business on the POS

Sign the iPad in to your Selflane account. Each time Selflane POS starts and reaches Selflane, it shows the businesses your account can open. Use the same list to switch businesses or reload settings after a manager changes them in the Back Office.

Use the same account you use in the Back Office . Pick one:

Email and password: enter them and tap Sign In.
Google: tap the Google button and choose your account.
Apple: tap the Apple button.

How the iPad remembers your sign-in:

Email: the iPad saves the email and password, fills them in on the sign-in screen, and signs in on its own when the app starts without a session.
Google: the sign-in screen signs in again with the same Google account each time it opens.
Signing out turns both off.
Your session has ended. Please sign in again.: the POS doesn’t sign in on its own on that screen. Tap OK, then Sign In, or the Google or Apple button if that’s how you sign in. See Network.

Message	What to do
`Invalid input`	Enter both the email and the password.
`Error` with a message from Selflane	Check the email and password, or the iPad’s internet connection, and try again.
`Failed to sign in with Google token`	Try again, or sign in with email and password.

The bottom right of the sign-in screen shows the app version (POS v and a number). Support may ask for it. The image icon shows app screenshots, and the info icon shows a short page about Selflane.

Choose a business

After you sign in, and each time the app starts, the POS shows your business list. It doesn’t open the last business on its own. If the app can’t connect when it starts, it shows Can't reach Selflane with Retry and Sign Out. Fix the connection and tap Retry.

Find your business. The business last used on this iPad is first, with a purple icon. Pull down to refresh the list.
Tap the business. Loading Business shows while the POS loads it.
The POS opens its home screen.

The POS loads the business, its modifiers, and its POS settings before it opens. If any of them fails to load, it shows an error and stays on the list. Check the connection and tap the business again.

No Associated Business shows when the list is empty. If the list didn’t load, an error shows too. Check the connection and pull down to refresh. Otherwise, your account has no business. Ask the owner to add you as a user in the Back Office, or sign in with a different account.

The signed-in email shows under the list.

On Mondays, the first time the list opens after the app starts, the POS clears its cached copy of orders, members, and invoices. They reload from Selflane.

Switch business

Tap More > My Shops.
Tap the business you want.

The POS loads that business and opens its home screen.

Reload business settings

When a manager changes a setting in the Back Office, reload it on the iPad:

Tap More > My Shops.
Tap Reload Biz Settings.

This reloads the business, its modifiers, and its POS settings, then returns to the home screen. Tapping your current business in the list does the same thing.

Choosing, switching, or reloading a business signs out the staff member signed in to take orders. Staff sign in again with their passcode.

Sign the iPad out

On the business list or More > My Shops, tap Sign Out. The Can't reach Selflane screen also has Sign Out.
Read the message and tap Sign Out again to confirm.

By confirming this, you will be logged out of the system. Please do not do this unless you are a manager with the proper credentials to log back in.

Signing out clears the saved password and the Google sign-in, even when the iPad is offline. Make sure you have the account’s email and password before you sign out. Card payments and credit returns still waiting to upload are kept. They upload after you sign in and open your business.

If the POS crashes when you open your business

See Fix a POS that crashes when you open your business to erase the iPad’s local data.