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POSManualOnline Shop

Business card and online shop on the POS

The business card shows today’s hours, prep times, and whether this iPad prints online orders. Once your Stripe account is approved, you can also turn on your online shop from it and get the link to share.

Find the business card

On iPad, the business card fills the right side of these screens:

  • More, when nothing is selected or when you tap Device ID
  • Make Order, before you start an order
  • Orders, before you open an order

The top of the card shows the business’s logo, name, phone, and address. For a food truck, the pencil next to the address changes it.

Hours

LineWhat it shows
CalendarToday’s open hours, or Closed.
Online Order Paused TillThe time online ordering resumes. It shows only while online ordering is paused, in Selflane POS 6.91 or later.
Prep timesPick Up (shown as Pick up), Curbside, and Delivery with their lead times, for each order type that’s on. Delivery doesn’t show when a delivery partner runs it.

Online Order Paused Till shows a time but no date. A pause that runs past today shows only the time it ends.

The pencil opens the Hours screen, where you can change prep times, pause online ordering, and edit weekly and special hours. It’s also at More > Hours. See Hours. Staff without manager access need a manager to sign in when Edit POS App Settings is checked in Job Roles. You can also change hours in the Back Office.

Online orders

Before your online shop is on, the block says Your business' online shop hasn't been set up. and shows Turn On Online Shop.

Once it’s on, the block shows whether this iPad prints online orders:

  • On with Print from this device: this iPad prints online orders as they arrive.
  • Off with Don't print from this device: it doesn’t.

This follows Auto Print Online Orders in Settings. The pencil opens Settings, with the same manager rule as Hours. Turn it on for one iPad only. See Online Printing.

Turn on your online shop

Your online shop needs a Stripe account created through Selflane, with all the information Stripe asked for, and Stripe must have approved it. The owner sets up Stripe in the Back Office. See Connect Stripe. The POS only turns the shop on once Stripe is done.

  1. On the business card, tap Turn On Online Shop. When Edit POS App Settings is checked, staff without manager access need a manager to sign in.
  2. Online Shop Settings opens. Check what it shows in the table below.
  3. When the shop is on, you see Welcome and Your online shop is now live!.
What you seeWhat to do
Great! We have all the information to bring your shop online. Now, you can turn it on.Tap Turn on Online Shop.
Create Stripe AccountYour business has no Stripe account yet, or the POS couldn’t load it. Close the screen and try again. If it still shows, the owner creates the account in the Back Office.
Due Items and Update Stripe AccountStripe needs more information. Due Items lists it in red. The owner finishes it in the Back Office.

Don’t use the Create Stripe Account or Update Stripe Account buttons on the POS. They can’t open Stripe and show an error.

Turning the shop on also resets three hours settings:

  • It ends any online-order pause, and any Close Business Temporarily.
  • It sets Delayed Start for Online Orders to 15 minutes.

Check Delayed start in the Back Office afterwards, and set it back if you use a different value.

You can also do this in the Back Office. See Launch online ordering and Stripe Account.

Share your online shop

  1. On the business card, tap Share My Online Shop. No manager is needed.
  2. Tap the share button to send or copy your shop’s link.

The POS always shares your selflane.com/bizs/ link. If your business has its own Selflane website, use the Online Store link on the Back Office Share page instead. It points to your website once it’s live.

The screen lists where to post the link:

  • Google Business Profile, Bing, and Apple Maps.
  • Your social media.
  • An Order Online button on your own website.

Keep editing control of your own business listings. Don’t let other companies take them over.

For QR codes and every public link, see Share.

What if…

ProblemWhat to do
Stripe account is not verified shows in red under Turn on Online ShopStripe hasn’t approved your account yet. Wait for Stripe’s email or check your Stripe dashboard, then try again.
Create Stripe Account shows, but your business has a Stripe accountThe POS couldn’t load the account. Close the screen and try again.
Due Items shows instead of the share linkStripe needs more information. The owner finishes it in the Back Office.
There’s no share buttonYour business has no Selflane web address yet. Use the Back Office Share page.
After you turn the shop on, the card still shows Turn On Online Shop or Online Order Paused TillThe card hasn’t reloaded. Tap More > My Shops > Reload Biz Settings. See Reload business settings.
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